Please read this document carefully before registering or using any coy99 services. By creating an account, you agree to be bound by all terms and conditions set out below. We have written this document in plain, easy-to-understand language so you fully know your rights and responsibilities as a coy99 member.
A summary of the six key points in coy99's Terms & Conditions most frequently asked about by our Malaysian members.
Only individuals aged 18 and above who are resident in Malaysia are eligible to open a coy99 account. Each person may only hold one account — multiple accounts are strictly prohibited and may result in the closure of all associated accounts.
The minimum deposit is RM10 and the minimum withdrawal is RM20. All transactions are processed via local Malaysian payment methods, including DuitNow, Touch 'n Go eWallet, FPX, GrabPay, Boost, and ShopeePay. Withdrawals are typically processed in under 5 minutes.
All bonuses are subject to a minimum wagering requirement of x10 unless otherwise stated in the specific promotion terms. Bonuses cannot be withdrawn directly and must first be played through in accordance with the conditions set by coy99.
You are solely responsible for keeping your coy99 username and password secure. Do not share your login credentials with anyone. coy99 will not be liable for any losses resulting from unauthorised access caused by the member's own negligence.
The use of bots, automated software, or any fraudulent means to exploit coy99 games or systems is strictly prohibited. Any attempt at fraud will result in immediate account closure and forfeiture of all remaining funds without prior notice.
Coy99 is committed to responsible gaming. Members can set their own deposit limits, loss limits, and session time limits via account settings. Self-exclusion is also available for those who need a break from playing.
Welcome to coy99. This platform is operated and owned by coy99 ("we", "coy99", or "the platform"). These Terms & Conditions ("Agreement") govern your use of the website, mobile application, and all services offered by coy99 to its members in Malaysia.
By registering an account, logging in, making a deposit, or using any part of the coy99 platform, you hereby confirm that you have read, understood, and agreed to be bound by all terms, conditions, policies, and guidelines contained in this document and any referenced supporting documents.
If you do not agree with any part of these Terms & Conditions, you are advised not to use the coy99 platform. Continued use of our platform following any amendments to the terms will be considered your acceptance of those changes.
Important: This document is a legally binding agreement between you and coy99. Please read it carefully and contact our support team at support@coy99.click if you have any questions before registering.
To register and use coy99's services, you must meet all of the following eligibility requirements:
Coy99 reserves the right to request proof of identity, age, and residency at any time. Failure to provide the requested documentation within the specified timeframe may result in account restrictions or closure until verification is complete.
Note: coy99 employs both automated and manual verification systems to ensure age limit compliance. We take seriously our responsibility to prevent underage individuals from accessing the platform.
Creating a coy99 account is straightforward and free. However, you are responsible for ensuring that all information provided during registration is accurate, truthful, and up to date.
During the registration process, you will be required to provide:
Account security responsibility: You are solely responsible for maintaining the confidentiality of your coy99 account password and login credentials. Never share this information with anyone, including family members. coy99 will never ask for your password via email, phone, or any other communication channel. If you suspect your account has been compromised, contact coy99's support team immediately.
Coy99 reserves the right to suspend an account temporarily or permanently if there are signs of suspicious activity, including repeated failed login attempts or sudden changes in usage patterns.
Coy99 only accepts financial transactions through legitimate, approved payment methods. All deposits and withdrawals must be made through an account registered in the same member's name. The use of third-party accounts is not permitted.
Accepted payment methods:
| Clause | Deposit | Withdrawal |
|---|---|---|
| Minimum Limit | RM10 | RM20 |
| Maximum Limit (daily) | RM50,000 | RM30,000 |
| Processing Time | Instant | Under 5 minutes |
| Transaction Fees | None | None (standard) |
| KYC Verification | Not required | May be required |
Coy99 reserves the right to request proof of identity (KYC process) before approving withdrawals, particularly for amounts exceeding RM5,000. This is a standard security measure to protect members from fraud and money laundering.
Funds deposited into a coy99 account are intended solely for gaming and wagering purposes. coy99 is not liable for any losses arising from game decisions made by members using deposited funds.
Warning: Any attempt to deposit or withdraw using another person's account or identity is a serious violation that will be reported to the relevant authorities.
Coy99 offers a variety of bonuses and promotions from time to time to reward our loyal members. All bonuses are subject to the following conditions unless otherwise stated in the specific promotion terms:
Coy99 reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice. In the event of bonus system abuse, coy99 reserves the right to void the relevant bonus and withhold any winnings obtained through such means.
Note: Special promotions tied to Malaysian festivities such as Hari Raya Aidilfitri, Deepavali, and Chinese New Year may carry different terms. Please review the specific terms of each promotion before claiming.
All betting and gaming on coy99 is subject to the following rules:
The following actions are strictly prohibited on the coy99 platform and may result in immediate account closure:
Serious Warning: Any fraudulent activity involving coy99's financial systems will be reported to Bank Negara Malaysia and the relevant authorities. coy99 cooperates fully with law enforcement agencies in related investigations.
Closure by member: You may close your coy99 account at any time by contacting our support team. Before closure, please ensure you have withdrawn all eligible funds from your account. Once the account is closed, any remaining balance after 30 days may be forfeited in accordance with established procedures.
Closure by coy99: coy99 reserves the right to close or suspend a member's account under the following circumstances:
In the event of account closure due to a breach of terms, coy99 reserves the right to withhold and void all remaining balances in the account, including any deposited funds.
Coy99 takes our members' well-being seriously. We provide a range of tools to help you play in a responsible and healthy way:
If you or someone you know is experiencing issues related to gambling, please contact the coy99 support team or seek professional help. Playing should be a source of entertainment — not stress or financial hardship.
Reminder: Never gamble with money you cannot afford to lose. Set a budget limit before you play and stick to it. If the game stops feeling enjoyable, that may be a sign you need to take a break.
To the extent permitted by applicable Malaysian law, coy99 shall not be liable for:
Coy99's maximum liability to any member under any circumstances shall not exceed the total amount deposited by that member in the 30 days prior to the claim being made.
Coy99 is committed to protecting the privacy and security of all members' personal data in accordance with Malaysia's Personal Data Protection Act 2010. The collection, use, and protection of your personal data are governed entirely by Privacy Policy us, which form part of this agreement.
In summary, coy99:
Terms amendment: coy99 reserves the right to modify, add, or remove any part of these Terms & Conditions at any time. Notice of material changes will be sent to your registered email or prominently displayed on the platform. Continued use of the platform after the effective date of any changes constitutes acceptance of the updated terms.
Governing law: These Terms & Conditions are interpreted and enforced in accordance with Malaysian law. Any dispute that cannot be resolved through negotiation will be referred to the jurisdiction of the competent Malaysian courts.
Language: This document is available in Bahasa Malaysia. In the event of any discrepancy between the different language versions, the Bahasa Malaysia version shall prevail.
Contact us: If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the coy99 support team:
Effective Date: These Terms & Conditions are effective from 1 January 2026 and supersedes all previous versions. The current version is Version 3.2.
Please also read the other important policy documents that form your complete agreement with coy99.